Survey Shows That 42% Of All Xbox 360’s Fail

A new survey reveals that 42 percent of Xbox 360 users have had console failure, with many experiencing multiple trips to the repair shop.

It is an affliction that has struck gamers everywhere. The tears, the heart breaks, the taunts from Playstation 3 users. Almost every Xbox 360 user has either been affected by, or knows someone that has been touched by the dreaded plight that is the red ring of death. And the potential support group is big.

In a new survey conducted by nofussreviews.com, out of 500,000 people surveyed, 42 percent claimed to have experienced hardware failure on their Xbox 360s. By comparison, the Playstation 3 had a low 8 percent failure rate, while the Wii had an incredible 1 percent failure rate. To make matters worse for Xbox owners, 55 percent of those with failures have needed more than one repair or replacement, and 39 percent have had to repair or replace their consoles more than two times.
The poll did not take into account specifics such as amount of time played, or how much use each console received- which could be a factor.

For those lucky enough to have avoided the frustration and pain of never seeing or hearing of those cursed red rings, the red ring of death is the indicator of a failure on an Xbox 360 console. Four sections form a circle to represent controller connections, and when there is an issue with the system, whether it is an unplugged connection or something more serious, the lights will flash red, signifying that the system has issues

The numbers are bleak, but not entirely unexpected. Although not all Xbox 360 failures are red ring of death related, Microsoft acknowledged the problem in September of 2007 and had the chipset manufacturer, Falcon, create a new generation of chips. Problems still plagued the Xbox 360, prompting Microsoft to switch chipset manufacturers altogether, and in November of 2008 the Jasper chipsets were introduced. The most recent survey does not include data on when the Xbox was manufactured or purchased. The red ring of death accounted for about 60% of all 360 failures.

Microsoft has taken the issue seriously, going as far as to extend the warranties for a year at a cost of $1 billion. The survey falls between other estimates from 2009 that place the Xbox 360’s failure rate anywhere between 23.7 percent and 54 percent (this print only survey issued by Game Informer magazine also shows slightly higher PS3 and Wii failure rates as well), but neither survey polled nearly as large of a sample group.

Since the switch to the Jasper chipset, projections suggest that the worst is behind Microsoft but the older the Xbox 360, the more the chance that it will fail.

Source: http://www.nofussreviews.com/survey-results-2010.php

Reaper wrote:Theres so many different numbers flying around i dont think we will ever find out the true failure rate.

Agreed, but I doubt it is as high as 42%.

TRF wrote:

Reaper wrote:Theres so many different numbers flying around i dont think we will ever find out the true failure rate.

Agreed, but I doubt it is as high as 42%.

i think its probably around 20% now

Reaper wrote:Theres so many different numbers flying around i dont think we will ever find out the true failure rate.

I agree.
I reckon it's around 5% for all new models to be honest.
I'm not just saying that because I'm pro-360, I actually believe it's significantly lower than ever before as everyone I know who bought it within around a year ago (including me) have not gotten rrod.
Hell, I've heard of more ps3 failures than 360 failures recently though I still think the failure rate of 360 is slightly higher than ps3's.

pspvampire wrote:

Reaper wrote:Theres so many different numbers flying around i dont think we will ever find out the true failure rate.

I agree.
I reckon it's around 5% for all new models to be honest.
I'm not just saying that because I'm pro-360, I actually believe it's significantly lower than ever before as everyone I know who bought it within around a year ago (including me) have not gotten rrod.
Hell, I've heard of more ps3 failures than 360 failures recently though I still think the failure rate of 360 is slightly higher than ps3's.

- 5%?

no . not that low .

the Jasper helped about 8-15% at the most, that's what iThink .

The only official number I ever saw from microsoft was 69% and that was at launch 5 years ago.

Freemon34 wrote:The only official number I ever saw from microsoft was 69% and that was at launch 5 years ago.

Therefore we can safely say that the number is now way below 69%.

I had a Xbox 360 for the last two and a half years. I truly like (love) alot of things about it. One thing I have to say is..........I'll bet the number is more like 95%. I wish I was kidding, but out of 98 people on my friends list. Everyone of them have had RROD. Most multiple times.

Even in that, I might still get a another. MAYBE..... I've since grown to love my PS3.

Reaper wrote:Im actually surprised a court order hasnt been issued to Microsoft to publish their failure numbers, its actually quite sickening that a company can get away with such a flawed product for so long.

Because Sony never fucked up with a system, amirite?

HLRJigsaw wrote:I had a Xbox 360 for the last two and a half years. I truly like (love) alot of things about it. One thing I have to say is..........I'll bet the number is more like 95%. I wish I was kidding, but out of 98 people on my friends list. Everyone of them have had RROD. Most multiple times.

Even in that, I might still get a another. MAYBE..... I've since grown to love my PS3.

95 is a little too high, and even that's an understatement. At it's highest, it was maybe 45%. Now it's down to 10%, I think.

Zeph made a video about this survey,He pretty much proved that surveys and this survey is stupid and doesnt work

HellJumper wrote:Zeph made a video about this survey,He pretty much proved that surveys and this survey is stupid and doesnt work

I think we can really only speculate. I think it's between 10% and 20%.

I voted fugly for the 360 slim.. Even though I would still get one if they have done more than just replace the chip. That board pick I seen somewhere looks really promising.

I spent the last four years on Xbox/ Xbox 360. I have made some pretty good friends. Friends that if (when) I get another 360, they will be the main reason. That and I'm a total FM3 junkie. HLR is my 360 race team prefix, (Hard Luck Racing)

I'm trying to make the team run both games FM3 and GT5. So far no luck..lol

I say fuck the failure rate. All technology will break down, if it happens it happens. You can always repair it yourself, if you know how to.

i think its a bit more than 52 cuz some ppl could be lying.

PSTRIPLE wrote:i think its a bit more than 52 cuz some ppl could be lying.

The only people lying are the ones that told you it was above 52%.

The problem with most surveys like this is that they take into account all 360's in general. The only way to find out the actual failure rate is to take in only the current model into account. And they also need to stop asking random people.

http://www.gamespot.com/news/6216691.html

This is a pure Jasper survey. And they took confirmation.

I just got the RROD today...but I fixed it.